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Blue Airport Transfer Terms and Conditions | Read Before Booking

Introduction

These Terms & Conditions (T&Cs) and Privacy Policy regulate the use of the Blue Airport Transfer (BAT) platform. By accessing, browsing, or using our services whether as a customer, agent, or partner you agree to comply with and be bound by these terms

Definitions

  • Customer: A person who schedules a ride through the Blue Airport Transfer website.
  • Agent: An individual or organization that arranges rides on behalf of customers.
  • Partner: This includes agents, hotels, airlines, concierges, and any account holder eligible to earn commission through bookings.
  • Service Provider: Licensed transport operators responsible for completing ride requests.
  • Platform: The official Blue Airport Transfer site and booking service.

General Booking Terms (Applicable to All)

  • BAT functions only as a booking intermediary, not as the transport provider.
  • All ride requests depend on availability and must be confirmed by our partners.
  • Displayed fares include both partner costs and platform service margins.
  • It is the customer’s responsibility to enter correct flight, pickup, and contact information.
  • Failure to show up or providing incorrect details may lead to full charges without refund.

    • Customer Terms

  • By confirming a booking, you consent to receive journey updates via phone, SMS, or WhatsApp.
  • Customers are required to be present at the pickup location at the scheduled time.
  • Refunds will be processed in line with the cancellation policy shown at the time of booking.
  • All personal data is managed in accordance with our Privacy Policy.

    • Agent Terms

  • Agents must provide accurate booking information at all times.
  • It is the agent’s responsibility to inform customers about all booking terms and conditions.
  • Commissions are paid weekly to the registered agent’s account.
  • Any misuse, fraud, or false representation may lead to account termination and loss of pending payments.

    • Partner Terms

    • Partners (such as hotels, concierges, or airlines) receive unique QR codes and booking links.
    • All bookings made through these codes or links are automatically tracked and rewarded.
    • Partners may promote BAT rides to their customers but are not allowed to add extra charges or markups.
    • BAT reserves the right to review and audit partner accounts to ensure compliance.
    • Commissions are paid weekly for journeys that are completed and not cancelled.

    Privacy & Data Protection

    • BAT complies with the UK Data Protection Act and the General Data Protection Regulation (GDPR).
    • Personal data (such as name, email, phone number, and travel details) is collected and used only for managing bookings.
    • We never sell, rent, or share your personal information with third parties without your consent.
    • All data is stored securely and can only be accessed by authorized staff.
    • You may request a copy of your data or ask for it to be deleted at any time by emailing info@blueairporttransfer.com.

    Security & Compliance

  • All payments are processed securely via Stripe, PayPal, or other approved payment gateways.
  • The platform is protected with SSL encryption to safeguard your information.
  • Every service provider is fully vetted and licensed by the relevant local authorities.

    • Cancellations & Refunds

  • Cancellations made within the terms stated in your booking confirmation may be refunded in full or in part.
  • No-shows or late cancellations are non-refundable unless the transport provider is at fault.
  • It is the responsibility of agents and partners to ensure customers are aware of these cancellation rules.

    • Limitation of Liability

  • BAT is not responsible for delays, vehicle problems, or service quality delivered by transport operators.
  • Our responsibility ends once your booking has been passed to and confirmed by the service provider.

    • Contact Us

    Blue Airport Transfer
    Website: https://blueairporttransfer.com/
    Email: info@blueairporttransfer.com